SHIPPING & RETURNS
Shipping Policy
At cytaG's, we strive to provide the best possible service to our customers. We offer free shipping on all orders over $50 within the continental USA. For orders under $50, there is a flat rate shipping fee of $5.99. We use USPS, UPS, and FedEx to ensure the most efficient and cost-effective shipping method for your order. If you have any questions about our shipping policy, please do not hesitate to contact us. Our customer service team is available 24/7 to assist you with any inquiries you may have.
Return & Exchange Policy
At cytaG's, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return & exchange policy. You may return any product within 30 days of purchase for a full refund or exchange. To initiate a return or exchange, please contact our customer service team and they will provide you with a pre-paid shipping label. Once we receive your returned item, we will process your refund or exchange within 2 business days. If you have any questions about our return & exchange policy, please do not hesitate to contact us. Our customer service team is available 24/7 to assist you with any inquiries you may have.